Les Ormes Domaine & Resort – Situation about COVID-19 dated 2020-04-29

Updated 2020-04-29

2020-04-29 : Our Prime Minister just announced the extensions of current measures for resorts, pubs and restaurants, and in fact our closing, at least until the 2nd of June. Our government will probably take a decision about an opening date at the end of May. To date, we extend our postponning conditions for all stays starting before the 2nd of June.

2020-04-14 :

Dear clients,

As you know, due to governmental decisions, we are now closed since the 15th of March. The current situation makes us unhappy: we were so impatient to welcome you to our resort for a tropical year.

Our President just announced an extension of the current measures of confinement, and in fact our closing, until the 11th of May.

Facing  the situation, we won't be able to welcome our clients with a stay starting between the 15 of March and the 11th of May. But we offer you specific postponning conditions :

You can postpone your stay in any date until the 14th of November 2021. At this date, if you don't have use your stay with us, we will refund you. You will find more details in our specifiq FAQ

These conditions ar following the governments rules for refund and adjournment policy in the current crisis.

Today, in order to allow you to plan your stay and organize yourself serenely, we have taken the decision to extend the deferral period to the 2021 season. Therefore, you can now book your stay on any date in 2021. Please note 2 important points:

  • We will keep the 2020 prices for all the postponed stays . So you won’t be affected by a potential price increase.
  • The 2021 planning is not open to all clients yet, but only for the 2020 clients affected by the current situation.

To make sure we receive your wishes, please send us an email to reservation@lesormes.com including :

  • Your booking number
  • Your new dates of stay
  • Your accommodation wishes

We will take your mail into account as soon as possible.

 

For more than 40 years, we have been working every day to welcome you to our resort and offer you an unbelievable stay at Les Ormes. Nobody can say how long this situation will last, but what we know is that together we will emerge stronger from this situation . We look forward to seeing you again.

Take care of yourself and your family.

 

Always included during your stay

  • Free wifi in the communal areas
  • Free kids club
  • Free access to the swimming pools
Last minute offer

Get 15% off your stay in a Nature Lodge, a Taos or at the hotel residence !

Img_0116_bdLearn more