Les Ormes Domaine & Resort – Situation about COVID-19 dated 2020-03-25

Updated 2020-03-25, 11:01 am

Dear clients,

As you know, due to governmental decisions, we are now closed until the 15th of April. The current situation makes us unhappy: we were so impatient to welcome you to our resort for a tropical year.

The following measures are only for stays sarting between 20th of March and 15th of April.

Facing the emergency of the situation, and to answer the numerous questions, we first offered you to postpone your stay, with no extra charges, until the 1st of November.  The amount of your stay was converted as a credit note in your client account in our booking system.

Today, in order to allow you to plan your stay and organize yourself serenely, we have taken the decision to extend the deferral period to the 2021 season. Therefore, you can now book your stay on any date in 2021. Please note 2 important points:

  • We will keep the 2020 prices for all the postponed stays . So you won’t be affected by a potential price increase.
  • The 2021 planning is not open to all clients yet, but only for the 2020 clients affected by the current situation.

To make sure we receive your wishes, please send us an email to reservation@lesormes.com including :

  • Your booking number
  • Your new dates of stay
  • Your accommodation wishes

We will take your mail into account as soon as possible.

 

For more than 40 years, we have been working every day to welcome you to our resort and offer you an unbelievable stay at Les Ormes. Nobody can say how long this situation will last, but what we know is that together we will emerge stronger from this situation . We look forward to seeing you again.

Take care of yourself and your family.

 

Always included during your stay

  • Free wifi in the communal areas
  • Free kids club
  • Free access to the swimming pools
Situation about coronavirus COVID-19

With regard to the current situation, all our team is mobilized.

Further to the decrees of the French Ministry of Heath dated 14 and 15 March 2020, we inform you of the closing of our site at least until the 15th of April, 2020, Les Ormes Domaine and Resort being an outdoor business.

Given this exceptional situation, we are more flexible on our general terms and conditions and exceptionally accept to postpone stays commencing between the 20th of March and the 15th of April...

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