No charge + no risk = 100% serenity
Re-opening on 12 February!
To look to the future more serenely, we have simplified our cancellation and refund conditions:
For any reservation for the 2021 season made between November 17th and December 31st, if you cannot come to les Ormes or if we cannot welcome you because of COVID-19, we will fully refund* your booking.
Our teams are working to welcome you in perfect health and safety conditions.
We look forward to welcoming you to our 200 hectares of parkland, so that you can enjoy nature and our many activities.
*Offer subject to conditions, not retroactive, reserved for individual customers, valid for all new bookings made between 17 November 2020 and 31 December 2020, for all stays made in 2021.
Are considered exceptional circumstances allowing a full refund of the sums paid if no modification is accepted by the Customer the impossibility to go to his place of stay.
- due to an administrative decision related to Covid-19 preventing the displacement of the client or leading to the closure of the site
- due to the state of health related to Covid-19 of one of the participants in the stay registered at the time of booking (on presentation of proof)
The client concerned may cancel his stay up to 48 hours before arrival and must present proof within 14 days to receive a refund.